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Terms and Conditions of Purchase

american express
mastercard
visa
amex
diners club
sigurna kupnja
mastercard securecode
verified by visa
paypal

TERMS OF PURCHASE
Only persons above 18 years old are allowed to purchase A.N.A. programs.
Every customer must read and accept Terms of service

PAYMENT METHODS
● American Express,
● Mastercard,
● Visa,
● Diners,
● PayPal,
● Internet banking.

In case of purchase via bank transfer customers should put payment reference number (reservation number). All information about payments are clearly specified during on-line shopping and the confirmation e-mail.

SUPPORT
In case of needed support, the following is available:
– E-mail: info@anasail.com
– Phone support: Monday to Friday, 8:00 – 16:00, phone: +385 51 711-814.
A.N.A. Ltd. will respond as soon as possible.

ON-LINE RESERVATION
Customer uses the booking system service at http://www.anasail.com/en. The customer orders the selected program and acts in accordance with the received mails or the order status contained in the user account.

PAYMENT ON OUR WEBSITE IS SAFE!
ANA uses e-Pay service of payment company Globaldizajn which employs the newest security technologies and highest security standard and procedures. The exchange of confidential data between the on-line payment system and authorization centers of credit card companies is done through a network that is completely protected from unauthorized access. Your confidential data is sent directly to the authorization center.

INFORMATION ON A.N.A. WEBSITE
A.N.A. Ltd. makes every effort to maintain all website information up to date and accurate. A.N.A. Ltd. can not guarantee the absolute accuracy of all information displayed. In exceptional cases, there might be possible deviations of actual data and information available on the website. In such case, A.N.A. Ltd. will contact the customer. The program’s photos do not always match available courses and should be understood as informative illustration.

STATEMENT OF PRIVACY
A.N.A. Ltd. is obliged to protect all personal data of customer. A.N.A. Ltd. collects only necessary information about customers, and is not distributing them to third parties. Customer can choose whether or not to have his name removed from the marketing lists. Data about customers are only available to people who need such information to perform their duties. All employees and business partners of A.N.A. Ltd. are responsible for respecting the policy.

For all additional information, customer should contact:
A.N.A. Ltd.
Pakoštanska 5, 10000 Zagreb
Tel. +385 51 711-814
e-mail: info@anasail.com

CONTACT