A.N.A. is committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about you, how we use it, how we keep it secure and the circumstances when it may be disclosed to others. The policy also explains your rights in relation to that personal information..
Who are we?
We are the Academia Navalis Adriatica A.N.A. Nauticka 3, Bakar, Croatia (we, us).
When do we collect your personal information?
We have a range of roles and so collect personal information at different times. These include when you:
– signed the contract
– buying through our webshop
– subscribing for the newsletter
– contact us via e-mail.
What type of information do we collect?
Common information we ask for includes:
– your name, address, e-mail address and phone number in order to contact you.
– financial and credit card information, in order that we can process an order for you
– details of any relevant medical conditions which could affect your participation (which will only be collected when you have provided your express consent)
– the name, address, email address and phone number of your next of kin and/or emergency contact
– details of any relevant training records and training plans
– any relevant dietary records and details of your dietary requirements
– details of any relevant boating, yachting or other sea faring experience you may have
Additional Information we collect about you when you visit any A.N.A. Website
– technical information, including the Internet protocol (IP) address used to connect your computer or mobile device to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
– information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; items purchased and the cost of those items including any discounts; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number
– real time location data from your mobile device
When created, cookies normally don’t contain any personal information. They don’t scan your computer or do any kind of investigation to find out your personal information. Any personal information they might contain is a result of your own input on a website’s form. When a cookie does store personal information, this information is coded in such a way that it is unreadable to any third party who happens to access your cookie folder. The only computer that can read and decode the information is the server that created the cookie in the first place.
In addition to encrypting any information stored in cookies, some websites add extra layers of security to browsers’ cookie handling processes: store only anonymous but unique content on local cookies; or store personal information on the website’s server and make it accessible only by matching with it the anonymous cookie stored on your computer
Why do we collect this information?
– to fulfil a contract with you;
– to provide you with services that you request from us
– when it is in our legitimate interests, and our interests are not overridden by your own interests;
– to ask questions for the purposes of market research
– to consider any complaints made to us about you
– when we have obtained your consent to do so;
– when you have opted in to receive email newsletters and other marketing materials
– when we have obtained your explicit consent to do so;
– when dealing with ‘special categories’ of information such as medical data, biometric or profiling data, passport data or similar as defined by the General Data Protection Regulation, for instance medical information gathered to participate in an event, or to hold a particular qualification or licence.
When do we share your information?
If we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation, This includes exchanging information with other companies and organisations for the purposes of security, law enforcement, fraud protection and credit risk reduction
We will only disclose as much information as is required for the third party to fulfil the particular function and where required to do so we will have a contract in place with third parties requiring them to keep your information secure and not to use if for their own purposes.
How long do we keep your information?
We may keep and process your personal information for as long as necessary to fulfil the purposes we collected it for, or for as long it is necessary to do so for legal reasons, or at least 10 (ten) years.
We will review your personal information regularly to establish whether we are still entitled to process it. If we decided that we are not entitled to do so, we will stop processing your personal information to the extent that it is appropriate to do so and securely delete or anonymise it.
Where do we store your personal information?
Your information may be held at our offices, or on secure servers either owned by the A.N.A. or by one of our data processing partners. We have in place reasonable technological measures and operational procedures to safeguard your personal information from unauthorised access.
Where you are given (or where you have chosen) a password which enables you to access certain parts of A.N.A. Website, you are responsible for keeping this password confidential. We ask you not to share passwords with anyone.
You have the following rights in relation to the personal information we hold about you:
– to access your personal information
– to be provided with information about how your personal information is processed
– to have your personal information corrected
– to have your personal information erased. Please be aware that erasing your personal information may prevent us from continuing to provide services to you.
– to object to or restrict how your personal information is processed
– to have your personal information transferred to yourself or to another business in certain circumstances
You have the right to take any complaints about how we process your personal information to the Information Commissioner: firstname.lastname@example.org